Answerpoint for UH Main Listed Number (University Call Center)
|
Description of Service: |
Management of incoming calls to University main phone number 3-1000, including response to inquiries as first point of contact and call routing. |
|
Business Owner: |
Administration (A&F) |
|
UIT Service Manager: |
Kirven McKissic |
|
UHS Service? |
No |
|
How To Request: |
uh.edu/infotech/services/_infrastructure-uh-community/#callcenter |
|
Minimum Service Level: |
M-F 7 a.m. -7 p.m. |
|
Maintenance Windows: |
Not Applicable |
|
Support (Tier 1): |
(713) 743-1000 |
|
Support (Tier 2): |
713-743-1411 |
|
Support (Tier 3): |
Unified Communications: unifiedcommunications@uh.edu |
|
Charges (if applicable): |
Not Applicable |